Not resolved
1.3
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
1 comment

I signed in to make and pay a one time fee of 1.97 for a simple cover page and a simple format for the actual resume , 2 pages .

Paid the 1.97 . There was never any subscription , never any re-bill , I even went in on the next day and cancel the news letter !! then a few weeks later these charges show up on my card. 38.60.

I have tried to contact their non existant cust support .

Stay away from these people !! SCAM>SCAM>SCAM !!

You will have to deal with your loss at your card company .Black list them or next month you will go through this again .

This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any) as the author lost $38. The author is overall dissatisfied with Resume Now. The most disappointing about resume now subscription from Resume Now was fine print gimmicks and rip off re-billing , but reviewer liked ease of resume options. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Resume Now.

Check out the best and the worst companies in Professional Services category for more informed decision or compare Resume Now to other companies on our site.

Had an Experience with Resume Now?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anna.B-LC
#1113389

We're very sorry that you feel that way.We explain that the subscription is auto-renewing.

The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST.

You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation.

Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assistance to you.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team.

Please contact us directly if you have any further issues, questions or concerns.You can email...

Best Regards,

Resume Now

Show more

You May Also Like