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i have never heard of this company before today, and only found out they existed when i noticed they have been charging odd amount to my bank account. i had to have the card cancelled and i want my money back.

this is absolutely insane. and i am unbelievable angry.

first there was a random one dollar charge, then a 95 cent charge and the regular charges of 20 bucks a month and i have never heard of you. no emails, no phone calls, i can only assume you buy and sell customer card details on the side in order to supplement a shitty business model. i demand action.

i want my money back as soon as possible else i take this to the authorities.

because i can. i hate you

Product or Service Mentioned: Resume Now Customer Care.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Jun 15.
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Hello!Thank you for your feedback!We apologize for any inconvenience or confusion this may have caused and we're deeply sorry to hear you experienced this with our company! Under no circumstance do we like to hear this kind of news.

However, we would like to take this opportunity to clarify some information regarding our products and services.When signing up for our product you agree to our 'Terms and Conditions' as well as our 'Privacy Terms'.

Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.Also when we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription. The auto-renewal information is listed on multiple areas such as:-Sales Page-Payment Page-Processing Purchase-Confirmation Page-Payment Confirmation E-mail (Automatic e-mail stating the date and amount of the auto-renewal.)If you understand that you did not use, create nor authorize this monthly subscription we advise that you contact our Customer Service Department as soon as possible in order to get this matter expedited at:Chat: 844-351-7484Monday-Friday8am-8pm CSTSaturday8am-5pm CSTSunday10am-6pm CST

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