Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Value for money

I paid $1.00 and was never able to download a single file. Then they charged me $25 a month and they refused to cancel it.

I tried multiple times to cancel and they just kept charging. Now I am on the phone and they are just trying to sell me more services. Who does that? I am obviously upset...

Again and he is trying to sell me more at this exact moment. I told him all I want to do is cancel and my money back and he is asking for more money. It feels like I am talking to a phone scam. They refuse to cancel.

I have never had an experience like this. They just act like vacuum salesman.

Will not take no for an answer. Ugggg.

Product or Service Mentioned: Resume Now Resume Writing.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $50.

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This same thing was attempted on me.

to Tony Martin #1419258

I too signed up for the trial. Couldn't download anything.

Only option was to e-mail. I did e-mail a copy to myself and when I opened it, it was a mess- looked nothing like the template I picked.

Just called to cancel. The rep didn't give me too much trouble but I will be keeping an eye on my bank statements.


Dear Customer,

We are very sorry that you had this experience with our service. Please send us a direct message to with your information so we can assist you with the situation.

Thanks so much!

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