I paid my $1.95 to upload a resume I was completing for a friend. It was my understanding that if I did not cancel after 14 days, I would be charged $9.95 per month.
Needless to say, I forgot, but wasn't too concerned paying a small amount one month thinking I would utilize it during that time. Instead, I was charged $39.80 after 14 days, in addition to a random .03 "international" transaction fee. I called to dispute the charge stating that I should only have to pay $9.95/month, and the RUDE female who answered the phone insisted that the website clearly states I would be charged $9.95 PER WEEK. I demanded a refund, and she was clearly not going to give me one, she did cancel the membership at that moment.
However, I was still charged again two days later in the amount of $1.19 for another "international" fee.
Moving forward, I am disputing all the transactions, but I will pay $9.95, because I thought that is what I signed up for and I am not looking for anything free, but the rest, dispute. I am also reporting them to the BBB of Indiana which is where they are actually based out of, not CA.
This person wrote the review because of problems with payment of resume now service from Resume Now. Reviewer claimed that he or she lost $31 and wants Resume Now to issue a partial refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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