Product: Resume Now Resume Writing Free Trial Clear all filters (44 of 44 reviews match)
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Resume Now in Washington, District Of Columbia - Beware they start charging you monthly

2.3
Details
I started using the free trial that let me complete the resume halfway and then charged me $3 which I paid. Unfortunately, due to the fine print they start charging you monthly.
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Review
#1637646 Review #1637646 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Reason of review
Problems with payment

Resume Now in Sacramento, California - More charges

I did resume was charged 2 charges and now I’m being charged again what is up
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Review
#1607600 Review #1607600 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Pros
  • Free to try
Cons
  • Unauthrised billing
Reason of review
Pricing issue
Loss
$25
Preferred solution
Full refund

Resume Now - Very poor

1.0
Details
they are deducting 24.99 from my account, I am contesting it and shut the card off. It was supposed to be only 1.00 charge but was advertised as FREE.
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Review
#1454248 Review #1454248 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Reason of review
Problems with payment
Loss
$25
Preferred solution
Full refund
Billing begins prior to even completing entering in your basic content information for the resume. I started a resume and didn't finish it because I got a job with my old resume right away. I wasn't concerned about cancelling it because it said it was only 50% entered...
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1 comment
Anonymous
#1623392

So YOU didn't read and/or understand the terms of service YOU agreed to when you signed up for this thing? This makes this a YOU issue.

Granted I'm sure they set up the terms to rope in suckers who don't bother to read. Great business model as one is born every minute.

Review
#1412451 Review #1412451 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Reason of review
Problems with payment
I used this website to help a friend make a resume. I thought I was paying $1.95 for the one-time use. The next month, a charge for $24.99 appeared on my credit card statement. When I called customer service, I was told they offered a 14 day trail and since I did not...
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2 comments
Anonymous
#1602364

Did u get the amount refunded

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Review
#1398795 Review #1398795 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Cons
  • Hidden monthly fee
Reason of review
Return, Exchange or Cancellation Policy
Loss
$26
Preferred solution
Full refund
Tags
  • Illinois Attorney General
  • No Refund

Resume Now - Frauds on my card after cancellation

1.0
Details
They have charged me 4x and i cancelled before the trial ended. Im so tired of disputing these charges with my bank. Frauds!!!!!
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Review
#1341308 Review #1341308 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Reason of review
Problems with payment
Allow me to add my complaint about the deceptive practices of Resume NOT. I can say, without a doubt that this is the most expensive resume download I've ever experienced. These people are the very reason for the consumer addage BUYER BEWARE. They offer to build your...
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1 comment
LiveCareerUS
#1507356

-Hello!Thank you for your feedback!We apologize for any inconvenience or confusion this may have caused and we're deeply sorry to hear you experienced this with our company! Under no circumstance do we like to hear this kind of news.

However, we would like to take this opportunity to clarify some information regarding our products and services.When you signed up for our product you agreed to our 'Terms and Conditions' as well as our 'Privacy Terms'.

Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.Also when we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription. The auto-renewal information is listed on multiple areas such as:-Sales Page-Payment Page-Processing Purchase-Confirmation Page-Payment Confirmation E-mail (Automatic e-mail stating the date and amount of the auto-renewal.)Please contact us if you have any further questions or concerns about our products and services.

Review
#1288476 Review #1288476 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Reason of review
Deceptive Practices/ Fraud
Loss
$120
Preferred solution
Full refund
1.0
Details
This site is a scam, i used the free resume back in 2016. I printed and paid for it once, i was told it was a one time payment with a yearly fee to safe my info for a year and was an annual subscription. I juat found out today that i have been chraged for 22 months! At...
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1 comment
LiveCareerUS
#1491020

Dear Customer,Thanks for the feedback, we truly apologize for the inconvenience this may have caused. Please contact us by sending us a direct message to:customerservice@resume-now.comInclude your information so we can assist you with the situation or feel free to give us a call at 844-351-7484 and one of our agents will assist you.Thanks so much!-Best Regards,Resume Now

Review
#1262665 Review #1262665 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Reason of review
Not as described/ advertised
1.0
Details
I was looking for a resume builder snd saw this one, it advertised as being free, but when they wanted a dollar and some change to email the resume i signed up. I looked everywhere to make sure it wasn't some monthly payment deal and didn't see anything. Well they've...
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1 comment
LiveCareerUS
#1477891

-Dear Customer,Thanks for the feedback! We apologize for any inconvenience or confusion this may have caused.

However, we would like to take this opportunity to clarify information regarding our products and services.Our website clearly states all information up front, the free account gives you the chance to try out our resume builder before deciding to purchase. The ability to print, e-mail or download your resume and cover letters are features included in our paid subscription, these are NOT listed as features included with a free account. You can download a plain text version of your resume for free. For the benefit of our users, we provide the option of a 14-day trial for a small fee.When signing up for our product you agree to our 'Terms and Conditions' as well as our 'Privacy Terms'.

Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.When we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription. The auto-renewal information is listed on multiple areas such as the sales page, payment page, processing the purchase and after the purchase on the confirmation pages.

We also send a payment confirmation e-mail immediately after you complete your enrollment process stating the date and amount of the auto-renewal. (Automatic emails can get redirected to your spam/junk folder, so be sure to check these folders if you cannot find this email).Please contact us if you have any further questions or concerns about our services.-Best regards,Resume-nOW

Review
#1251286 Review #1251286 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Reason of review
Pricing issue

Contact Resume Now Customer Service

Website:
www.resume-now.com
Mailing Address:
1 Hallidie Plaza, Suite 600
San Francisco, CA 94102
USA
Phone:
(844) 351-7484
All Resume Now Contacts

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Resume Now reviews
1.0
Details
Resume.com offered a resume template for $1.50 fair enough..Until 6 months later I find out I have been paying $20 dollars a month with out my permission. I would have never signed up for this service if it was a costly recurring payment such as this. I am baffled that...
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1 comment
LiveCareerUS
#1463998

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to customerservice@resume-now.com with your information so we can assist you with the situation or feel free to give us a call at 844-351-7484 and one of our agents will assist you.Thanks so much!Best Regards,Resume Now

Review
#1231650 Review #1231650 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Cons
  • Being billed without my knowledge
Reason of review
Problems with payment
Loss
$120
Preferred solution
Full refund
Tags
  • hidden fees
  • Autoship scam
  • Scammmers
  • Scam