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Resume Now review: Tricked Me Into Subscription

1.0
Details
I initially signed up for a one time resume (1.45 dollars), discovered that they signed me up for a full subscription (24.99 dollars). This company is a complete scam
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Review
#1663566 Review #1663566 is a subjective opinion of poster.
Service
Resume Now Free Trial
Pros
  • Ease of resume options
Cons
  • Being scammed not being able to contact corporate
  • Unauthorised billing of my account
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • Resume Scam

Resume Now review: Tricked Me Into Subscription

1.0
Details
I initially signed up for a one time resume, discovered that they signed me up for a full subscription. I do not trust this company.
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Review
#1650268 Review #1650268 is a subjective opinion of poster.
Product
Resume Now Subscription
Cons
  • Misleading
Reason of review
Not as described/ advertised
Loss
$143
Preferred solution
Full refund
5.0
Details
I have received charges om my debit or direct account since June 24,2019. June 2019 charges are 1.00 and 1.95. On July 9,2019 I have charges of 24.95. On August 6,2019 charge for 24.95. On September 4,2019 charge of 24.95. I called the 1 855 213 0348 but no response. I...
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1 comment
Oranee P
#1742779

I also got this issue.As there charge me USD117 without my permission. Why the company deducted our card without permission.once you get your money back.Please let me know as well.Thank you

Review
#1644423 Review #1644423 is a subjective opinion of poster.
Service
Resume Now Resume Writing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund

Resume Now review: How do I cancel your service?

1.0
Details
I can not get a hold of you to cancel this monthly subscription they signed me up for. It was suppose to be a one time resume for a 16 year old.
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Review
#1644182 Review #1644182 is a subjective opinion of poster.
Cons
  • Fraud company based in costa rica
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
cancel this service and quit charging me

Resume Now review in Belmont, California: Charging me random bills a year later

1.0
Details
I purchased a resume for $1.95 a year and some change ago. I ensured that I was not subscribed yet I was billed $59.00 today and $59.00 a few weeks ago.
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Review
#1643453 Review #1643453 is a subjective opinion of poster.

Resume Now review: Cancellation

1.3
Details
I had emailed within the 14 day trial period with a question and to cancel services. I never received a response. I was charged the $9.85 fee regardless of attempting to cancel within the 14 day period. I then called in this morning and spoke with a gentleman that had to ask my name several times and then phonetically had to spell it out using examples of words. "L for lollipop, A for Apple, etc." I'm not sure if it was a language barrier or done on purpose, but at any rate, I would think if there were better customer service reps and a better response on emails, your company as a whole would be able to save a lot more customers from cancelling and have a better retention/ lower attritrion rate overall. And maybe lose the whole categorized "pissed consumer" source too. lol -Lacy
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Review
#1640048 Review #1640048 is a subjective opinion of poster.
Service
Resume Now Free Trial

Resume Now review in Washington, District Of Columbia: Beware they start charging you monthly

2.3
Details
I started using the free trial that let me complete the resume halfway and then charged me $3 which I paid. Unfortunately, due to the fine print they start charging you monthly.
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Review
#1637646 Review #1637646 is a subjective opinion of poster.
Service
Resume Now Resume Writing Free Trial
Reason of review
Problems with payment

Resume Now review: Billed monthly for unused services.

1.0
Details
I have been repeatedly billed for BLD*RESUME GUANYABO PR. I should not have any subscriptions and have not used any resume service recently. I have sent cancellation requests to EVERY resume service out there in an attempt to locate this billing and have received nothing back. I have NO emails confirming any subscriptions or cancellations, yet I am being charged $24.95 a month for a service I do not use. I have used this service in the past and cancelled immediately. This is a scam.
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Review
#1632612 Review #1632612 is a subjective opinion of poster.
Service
Resume Now Free Trial
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

Resume Now review: Used as one off, then emailed to cancel. Still taking money

1.0
Details
I used this to build a resume 1 year ago. I then tried to call and cancel. I realised they were still taking money. 1 year later money is still coming out but my bank said it's a card payment so there is no DD to cancel. I called fraud dept, and they cancelled it last month. Today the amount has come out under a different CV name!!
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Review
#1631503 Review #1631503 is a subjective opinion of poster.
Service
Resume Now Resume Writing
Cons
  • Poor billing and cancellation policies
  • Business ethics
  • Unauthorised payments
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • Sample resumes
  • Resume-Now

Resume Now review: Continue to charge without any communication nor authorization

1.0
Details
I have been receiving charges for months without knowing it . I may have used their services once but did not sign up for monthly service and have been unable to contact them to cancel!!
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Review
#1628926 Review #1628926 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$240
Preferred solution
Price reduction