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Resume Now - Dishonest Business Practices

I never agreed to a subscription- but they charged me without my consent $19 every 4 weeks. Very dishonest and misleading.
1.0
Details
Billing Practices
#1179313
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I didn't remember what did I do 2 years ago. I guess it should be a "free" resume trail. I checked my account and found only two resumes which is modified 8000 days ago. When I go to check my bank account, it charged 20 times for 29.80 each for only two resume. Of...
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Anna.B-LC
Anna.B-LC

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to customerservice@resume-now.com with your information so we ca...

1.0
I didn't like
  • Unauthorized billing fraud alert
  • Free is misleading
  • Billing pactices
#1177745
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Resume Now - Charged 29.95 per month but never subscribed.

This company is charging me a monthly 29.95 fee even though I did not subscribe and do not have a resume with the company. They are impossible to contact.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1173835
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I paid $1.95 to download a resume which THEY SAID was FREE. I cancelled the trial. To no avail. I was billed 5 months before I realized they were charging my card 19.95 a month for a service I never used again. Then when I canceled the service they offered it at...
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Anonymous
Rachel Blasco

It is really a rip off (as you described on the pricing above!!), and I contacted their customer service right after they charged me without reminder for this $19.95, and they...

Anna.B-LC
Anna.B-LC

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to customerservice@resume-now.com with your information so we ca...

#1171018
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Like many of you looking for a great resume template, I googled free resume builder or something similar. Resume Now came up first. I registered for an account, picked a template, and began building my resume. The process took a couple of hours. I get to the end and...
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Anna.B-LC
Anna.B-LC

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to customerservice@resume-now.com with your information so we ca...

1.6
#1170318
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I used this service to build a resume. I paid $1.95 to get 14-day free trial so I could download final resume. My bank balance reflected a separate charge for $1, plus a $.01 international visa debit fee, and another charge for $.95, plus a $.01 international visa...
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Anna.B-LC
Anna.B-LC

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to customerservice@resume-now.com with your information so we ca...

1.9
I liked
  • Gal on the phone
I didn't like
  • Being charged to print the so called free to try resume
#1169471
Reply to reviews
ResumeNow advertise FREE resumes---NOT! Be aware that when you use this service, you'll spend your time doing all of the work to make your resume, then when done, you can't get a copy unless you sign up for their service for a monthly fee of $19.99 automatically billed...
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Anonymous
Anonymous

Hi Guys, Is it possible to sue these guys?

Anonymous
Anonymous

Total fraud. Billing 19.95 each month for a 1.95 resume template bought on line. extremely difficult to get detached from their on line deduct from my bank account. Had to ...

1.0
#1168038
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Resume Now - "FREE" resume builder cost $5.95

Stupid me... After spending the time creating my "free" resume, could not print or save without agreeing to pay $1.95. Guess what? Split in two transacations incurring two $2 international transaction fees. 100% TOTAL SCAM/FRAUD Have a cancellation # but have no trust in this company. Bank account frozen. Moved to another.
#1165600
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On October 16,2017, I had tried this service. On the same day I called to cancel, and was told that i didn't have a account with them. I told them my account ID# and was told that it was a free membership... But as of November 24,2017 and also December 21, 2017 I've...
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Anna.B-LC
Anna.B-LC

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to customerservice@resume-now.com with your information so we ca...

Anna.B-LC
Anna.B-LC

Dear Customer,We are very sorry that you had this experience with our service. Please send us a direct message to customerservice@resume-now.com with your information so we ca...

1.0
I didn't like
  • Customer service
#1164828
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Resume Now - Takes my money for little in return

They keep billing me but I can't tweet my resume
#1164231
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