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Resume Now Subscription Review

1.9
Details
This company is horrible. They make you think you are paying for a one time service, but you sign up for a subscription and are billed for 43.80 every two weeks. If you like your money being stolen use this company.
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Review
#746257 Review #746257 is a subjective opinion of poster.
Product
Resume Now Subscription
Reason of review
Problems with payment
1.0
Details
Yes their very good thieves. I used them paid them and printed my resume. Next month they charged me $38.90 for subscription fee I never ordered. customer service said I can't drop the fee but I can lower it to $12.99 for this month. Well I can't get it taken off so...
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1 comment
LiveCareerUS
#1076167

Greetings, I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing.

The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by live chat, email and self-cancellation in your Account Settings and by phone that you may already know. We do have special offers upon request, the customer service agent address your actual concern by offering the offer to assist with the valid charge already discuss and agree by the client in the subscription terms and conditions.

(available for the customers before purchasing the subscription and while making the purchase)

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team.

Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com

Best Regards,

Resume Now

Review
#745756 Review #745756 is a subjective opinion of poster.
Product
Resume Now Subscription
Cons
  • It all stunk
Reason of review
Poor customer service
Loss
$39
Preferred solution
Full refund

Resume Now - Account Review from Fresno, California

1.0
Details
Dont USE THIS CO...RIP OFF.. I found they billed my card right away n cause I get notificationa from my bank.. I cancel it before they took much. I never authorize this company to use my credit card..I never used thier services..Only reason they didnt take much was because I had no $$ in bank except $5.00 at that time..so they withdrew $2.50 I called the 800 number that was inputted ..of course NO ONE CAME to phone after recording to get my $ back
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Review
#745312 Review #745312 is a subjective opinion of poster.
Product
Resume Now Account
Reason of review
Poor customer service

Lc Resume Now Resume Builder Review

1.0
Details
LC what a joke... Taking $40 a month from my account for a $1.20 template....
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Review
#745156 Review #745156 is a subjective opinion of poster.
Reason of review
Pricing issue

Lc Resume Now Resume Builder Review from Moranbah, Queensland

1.0
Details
Hello, I am Donna Altman, Deception Bay , Qld, I have not had any correspondence about Charging my account, if you continue to charge my account for a resume , I will need to report your company to any corporations that deal with Fraud , which is what you are committing, I did not use your template and not once was I informed that my bank account would be debted of any funds. Please cease and desist any further debits from my account this instant. Infuriated Donna Altman
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Review
#744106 Review #744106 is a subjective opinion of poster.
Reason of review
Problems with payment

Lc Resume Now Cancellation Policy Review

1.0
Details
Scam they kept charging monthly when subscription was canceled when called they said no subscription existed it took 3 months to finally get it truly canceled
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Review
#743700 Review #743700 is a subjective opinion of poster.
Reason of review
Problems with payment

Other Product Review

1.0
Details
They are billing me for a product that I never utilised , please stop billing me NOW
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Review
#742793 Review #742793 is a subjective opinion of poster.
Reason of review
Problems with payment

Resume Now review in Fort Morgan, Colorado: Unauthorized billing

they have billed me repeatedly and I never even used their services!!!! very horrible company in their practices!! I have even asked them to stop billing me and they still charge my account...that's theft in my book!! I had to go to my bank and let them know not to authorize anymore debits to them. I have nothing good to say about their company and have advised others not to use their service for any reason. I work for a company who holds customers in very high regard and this service is a total scam!!
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Review
#742220 Review #742220 is a subjective opinion of poster.
Cons
  • Unauthorized billing fraud alert
Reason of review
Problems with payment
Loss
$119
Preferred solution
Full refund

Lc Resume Now Charge Review

1.0
Details
LC Resume is a fraud! They are continuously deducting money from my account with no authorization at all! Busy with attorneys at the moment!
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Review
#742218 Review #742218 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
first is the missleading because of the understanding of FREE.next is i waisted 3 days trying to make and edite and fix resume but wont let me tried making new resume .would typ out for an hour a summary section ,push button to reveiw and it would delete what i had...
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1 comment
LiveCareerUS
#1073769

• I’m very sorry that you have had this experience with our service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you.

Please email me at customerservice@resume-now.com.

Also include review #741894 from pissedconsumer.com. Thank you in advance.

Review
#741894 Review #741894 is a subjective opinion of poster.
Cons
  • Poor resume formatting
  • Customer sevice
  • Unwanted auto-subscription
Reason of review
Damaged or defective
Loss
$80
Preferred solution
Full refund