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  • Customers like
    • Templates 3
    • Ease of resume options 3
    • Easiness of resume building 2
  • Customers don't like
    • Hidden fees 8
    • Said it was free 6
    • Tricking customers 6

I was having a live chat with the "customer service" which was useless to say the least. I cancelled my Granddaughters account that she forgot to do, back in February, I cancelled it in March and much to my surprise I was charged again in April. I called them again and was told that the account was not cancelled in March so again I told them to close it and that I wanted a refund for the charge in April. I had already informed them that they were charging a card which they did not have permission to charge. This made no difference to them, all... Read more

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I paid for 1.95$ template for a one time use. How many times exactly does one need to redo their resume and for how many months? I was billed for a subscription that I never used/needed/wanted. I tried calling their "customer service" hotline many times on day 11 thru 14 of my "free" trial period. I waited for at least a half hour each time, only to be hung up on. I was billed 39.80$ and they refused a refund. It is a horrible company and the customer service "representative" that could barely piece two words together all but laughed at me.... Read more

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This company is horrible and a group of thieves. I never agreed to a monthly subscription but I was charged for one. Now I'm going to have to constantly check my checking account to ensure that I'm not charged in the future. When I contacted their customer service department, they were rude and extremely unhelpful, I was blown up and my questions were not answered, the representative just proceeded to change the subject. I tried sending an email and the response was just as unsuccessful and the phone call. It is a horrible business... Read more

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I have tried and had no success of closing my account I have done it for the last three months of notification $59.00 x3 equals $177.00 of which I can not afford plus the time and effort to contact them only to receive a message please send a number to this department and hence there has been no code disclosed which annoys me and then the next month more money and go through the the same request to no reqponse, I wish to have all my payments refunded as this account as not been used at all since the first notification not HAPPY very PISSED OFF Read more

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Hoodwinked into creating an account in February 2016. Never used the service, watched for an email to cancel. Never came. Charges started in February, $39.80. Then again in March and April. Never received any notice about being transitioned to a paid account. Called in April, only to find that they cannot find my account. They want bank statements. No method online to cancel. Account number shown on my login is worthless. Sorry that I ever found their site. Their support is worthless at tracking this problem. I will deal with my bank and their... Read more

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I just went through the same process, spent about an hour writing out my resume, and yup at the end they are looking for a payment, so I contacted them and they told me it was free all I had to do was print in plain text.. well I printed in plain text and what I got was one of the worst resumes I ever printed off.. I wouldn't feed it to my dog it looks that bad, the way it printed everything is crammed together. the text isn't bold to out line the different highlights of each category or name, summary, highlights, accomplishments and work... Read more

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DO NOT use this company! I used it and paid $1.99 for access to my resume for 14 days. Didnt think anything of it again. Until today when i saw a charge on my card for $39.80. I called and they told me that if you dont cancel within your 14 day access, you are automatically renewed month to month Read more

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I downloaded a single resume for $1.32 on April 6th. On April 20th, a debit for $52.22 was taken without authorization from my account. This is a huge scam. Reading other consumer complaints, I see that this is how this company makes money -- ignoring requests to stop the auto-subscription. I'm on the phone with my bank now........ DON'T USE THIS SITE it is a scam dedicated to taking money on a continuous basis from an unwary consumer. One would think that if you're searching for ways to create resumes you're obviously out of work, so ripping... Read more

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It is extremely difficult to cancel a subscription. I have sent requests to their customer service via their contact page and have not received any acknowledgement and the monthly fee keeps rolling on. Next step will be to place a complaint with the bank and any forum exposing scams. Read more

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Saw the hidden fees..called and canceled ..but yet they still chared me the hidden fees after i canceled and never even used their product. They stole my money and when i talked to sumone they say all i can do is put in a request for a refund ..they saw it clearly i didnt use their product but took my money . This product is a scam and not safe Read more

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